Frequently Asked Questions
Is it really free?
Yes. 100% free to use. We never charge members.
How do surprise donations work?
Tips that we receive are sent back out as surprise donations to random members each week.
Do I have to be a certain age?
All members must be 18 or older.
How do I list a free item?
Sign up, then click “List a free item” on the Classifieds page.
How do I receive a free item?
Open the item page and click “Request item.” You'll be connected with the owner.
Why do you ask me to send a thank-you?
Showing appreciation keeps our community kind and welcoming.
How do I install the app on my iPhone or iPad?
- Open surprisedonations.com in Safari (Apple only allows installing from Safari — not Chrome or Firefox on iPhone/iPad).
- Tap the Share icon at the bottom of the screen.
- Scroll down and tap Add to Home Screen.
- Tap Add in the top-right corner. The app icon will appear on your Home Screen.
How do I install the app on my Mac (MacBook or iMac)?
- Open surprisedonations.com in Safari.
- In the top menu bar, click File → Add to Dock…
- Click Add. The app icon appears in your Dock and Launchpad.
- Prefer Chrome or Edge? Click the install icon in the address bar, or open the browser menu and choose Install Surprise Donations…
How do I install the app on my Android phone?
- Open surprisedonations.com in Chrome.
- Tap the Install app button if it appears, or tap the menu ⋮ in the top-right.
- Choose Install app (or Add to Home screen).
- Tap Install. The app icon appears on your Home screen.
How do I install the app on my Windows PC?
- Open surprisedonations.com in Chrome or Microsoft Edge.
- Look for the install icon on the right side of the address bar and click it.
- If you don't see it, open the browser menu (⋮ in Chrome, … in Edge) and choose Install Surprise Donations… or Apps → Install this site as an app.
- Click Install. The app appears in your Start menu and can be pinned to the taskbar.